Support @ Healthtech-1

A guide to the Automation unsuccessful folder and exactly what to do in each case.

🔧 What to do when automation is unsuccessful

Sometimes we need your help to automate a registration. Use the save and automate button to send registrations back to us 🤝

⚡️ Save and automate

Keep track of what's happening with a patient's registration and leave notes to your colleagues.

📄 Internal Admin Notes

In just a few clicks you can find the patient's registration you're looking for.

🔍 Find a patient

What the Archived folder contains, what the three sub-folders mean, and how long registration forms are accessible for.

🗄️ Archived Registrations

Signals highlight important information patients put on their registration form which you should review.

🔮 Signals

You are now able to better manage what we notify you about through the Signal's settings page on the Hub.

🔕 How to turn off Signals on the Hub

You can change settings for your practice in the Hub.

⚙️ Settings

🔔 Email Notifications

📊 Analytics

You'll need your NHS Email and password to use the Hub.

🔐 Logging into the Hub

🆘 I can't log into the Hub

Vanessa Gouveia

Dami Adisa

Everything you need to know to navigate, manage, and make the most of the Hub.

💻 The Hub

020 3856 7772

Find answers and get help from Intercom Support and Community Experts

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