Here, you can update your practice landing page and practice email.

The practice landing page is the link sent to patients in their welcome message. This is usually your practice's website. Make sure to include the full URL link here.

You can also change your email notification preferences including the shared email inbox we send notifications to as well as which registrations you'd like to be notified about.
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You can select whether you'd like to receive email notifications for:

This is where you can update settings which affect the way we register patients, like Usual GP - the doctor who patients will be registered under.

At the point of registration, you can assign a patient's usual GP randomly according to a share. For example, if you add three Usual GPs and give each a share of 1, then patients will get assigned equally. But if you increase one of their shares, new patients will be weighted more towards them. The percentages along the right show you the split. If you prefer to have only one Usual GP on at a time, there’s no need to worry about shares!

You can add or remove a Usual GP as often as you'd like and we'll register all new patients under this doctor. You'll also need to choose how the name appears in patient communications.

These are patients who you don't want to be automatically registered. This might include patients who have been removed from your practice list, or patients on the Special Allocation Scheme.

To add a removed patient, click on 'Add Removed Patient' and enter in the patient's NHS number, first name and last name. Click 'Save' and they'll appear in a list below.

If a patient completes the registration form, they'll be flagged to you in 🚨 Patients to Register with a message explaining they match a patient on your removed patients list.

To delete a removed patient (and allow them to register at your practice automatically again) just click the grey bin next to the patient.

If you’re looking to check who your billing contact is or view your invoices, here’s how you can do that from your Hub account:

If that person’s changed or you’d like to assign someone else, you can update the billing contact right there in your settings - don't forget to hit save settings!

Only the person listed as the billing contact will be able to access all your invoices through our Stripe portal. If that’s you, great! You can log in directly here: 👉 https://billing.stripe.com/p/login/28o6pF9uSbyg62caEE. Once in the Stripe portal, you can review or download all your past invoices as needed.

You can customise questions on your local form. Choose questions to be either on / off or. Find full list of local form questions here.
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You can choose which signals you would like to be notified about. Find more information on how to do this here.
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Add or remove users that have access to your practice Hub. Click on 'invite members' to type in your colleague's @nhs.net email address, then click 'save'. They'll receive an invite email with instructions on how to log in.

You can view the catchment area we have on file for your practice and report changes or inaccuracies.

You can let us know whether you want us to file GP2GP and how we should be doing this.

Make sure to hit the save settings button when you make a change. However, if you make a change you'd like to reverse, you can press reset.