Having trouble logging in? Use our guide here.

The practice website will be included in the welcome message sent to newly registered patients.

If you have branch sites, let us know here!

If any changes need to be made, you can click on the chat bubble 💬 in the bottom right.

You can also tell us if you accept Out of Area registrations.

Complete your pharmacy settings and select which additional questions you want to include in the registration form.

Read more about how we manage pharmacy nominations.

Follow the instructions to assign Smartcards so we can access your clinical system.

If you don't have permissions to do this, you can invite colleagues to help you with this.

(ℹ️ Note: SystmOne users won’t need to complete step 2)

If you experience any issues, refer back to the instructions guide and check you’ve completed the steps as outlined. If things still don’t seem to have worked, click on the chat bubble 💬

Links to to the guides:

Assigning smartcards in Care Identity Management portal

Troubleshooting errors

Creating EMIS account for each smartcard

Invite members of your team to manage registrations at your practice

Once you’ve completed all of these steps, we’ll need a little bit of time to get things set up our side and pull the list of your Usual GPs from your clinical system.

Once this list of Usual GPs is pulled in, you’ll need to enter the names of the GPs as you’d like them to appear in the New Patient welcome message, and select the Registered GP.

Then click “Get your link!”

The link to your registration form and QR code poster will become available 🎉. You'll be able to paste this link directly onto your website and the QR code posters can be printed and placed around your practice.

And ta daa! ✨ new patient registrations will now be automated!

You can book into training with our team at : https://link.ht1.uk/training

Our guide around the Hub is available here: managing registrations on the Hub