In the Hub, you can update settings for your practice.
🤔 What can be updated?
General Settings:
Practice landing page (the link sent to patients in their welcome message)
Email notification preferences
Named GP and the GP we inform patients they've been registered with
Removed patients:
Removed patients who are prevented from being automatically registered
Form Settings:
Choose which questions to have on / off
Choose questions to have optional / mandatory
Alcohol survey - FAST / AUDIT-C
Enable translation
Pharmacy Settings
Members:
Add or remove members that have access to your practice Hub
Smartcards:
Setup and sync smartcards
Catchment area:
View and report changes to your catchment area
⚙️ General Settings
✉️ Communication
Here, you can update your practice landing page and practice email.
The practice landing page is the link sent to patients in their welcome message. This is usually your practice's website. Make sure to include the full URL link here.
You can also change your email notification preferences including the email we send notifications to and which registrations we'll notify you about.
⚡️ Registrations
This is where you can update settings which affect the way we register patients, like Usual GP.
Usual GP is the doctor who patients will be registered under. You can change this as often as you'd like and we'll register all new patients under this doctor. You'll also need to choose how the name appears in patient communications.
What if you use a pooled list GP?
What if you use a pooled list GP?
If you use a pooled list GP instead of registering under a particular GP, you can choose your pooled list GP from the list. You should then write "a doctor at the surgery" for how the name appears in patient communications.
🚫 Removed Patients
These are patients who you don't want to be automatically registered. This might include patients who have been removed from your practice list, or patients on the Special Allocation Scheme.
To add a removed patient, click on 'Add Removed Patient' and enter in the patient's NHS number, first name and last name. Click 'Save' and they'll appear in a list below.
If a patient completes the registration form, they'll be flagged to you in 🚨 Patients to Register with a message explaining they match a patient on your removed patients list.
To delete a removed patient (and allow them to register at your practice automatically again) just click the grey bin next to the patient.
🛠️ Form Settings
Additional Questions and Mandatory Questions
You can customise several questions on your registration form. Choose questions to be either on / off or for questions to be optional / mandatory. Find full list of configurable questions here.
Lifestyle Questions
Choose between the FAST or AUDIT-C survey.
Translation
Enable translation of the registration form for patients
Pharmacy Settings
Pick if you are a dispensing practice, if you use EPS and if you'd like patients to be able to nominate a pharmacy.
🔐 Members
Add or remove users that have access to your practice Hub. Click on 'invite members' to type in your colleague's @nhs.net email address, then click 'save'. They'll receive an invite email with instructions on how to log in.
🗺️ Catchment area
You can view the catchment area we have on file for your practice and report changes or inaccuracies.
👉 Things to note
Make sure to hit the save settings button when you make a change. However, if you make a change you'd like to reverse, you can press reset.
🤔 Confused by settings?
Please reach out to us by clicking the chat bubble below if you'd like help deciding what settings to change or if you're confused by what a setting means.