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πŸ›¬ Offering appointments to new patients

Create a Campaign to offer appointments to new patients when they are registering

Written by Rupert Moreton
Updated over a week ago

Bookable now lets you offer appointments to new patients directly from your website. You can replace your registration link with a custom link which safely opens up appointment booking flows to new patients, while maintaining clinical oversight. Once enabled:

βœ”οΈ New patients can book appointments (not just register) on your website
βœ”οΈ You can choose which appointment types are available to new patients
βœ”οΈ You retain full visibility and control in the Hub

πŸ›¬ How it works

  1. Head to Bookable > Campaigns in the Hub

  2. You will be prompted to pick your location and pick a name and Generate your embeddable URL

  3. Choose how patients book appointments through this page

  4. Save and publish

πŸ₯’Choosing which appointments to offer

You can control exactly what’s visible to new patients on your website:

  • No appointments offered – a registration button only

  • Appointments without care navigation – shows all appointments you offer through Bookable

  • Appointment with care navigation – shows all appointments you offer through Bookable but based on the patient reason, the most appropriate clinician will be offered

  • New patient health check appointments - shows appointments where the clinician capability 'new patient health check' has been ticked. See how to add this.

πŸ“’ Publishing the campaign on your website

Once live, you can:

πŸ“ Embed the campaign link on your site
πŸ“ Add it to your β€œNew Patients” page
πŸ“ Use a button or QR code in external communications

Patients will see the bookings interface just like existing Bookable users β€” but tailored to new patient flows.

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